Harvey Norman Washing Machine Sale April 2024

Excellent service from Eric at Hn Liverpool.Will be back

There was very good service provided by the customer service agent at harvey norman millenia walk store. I was very impressed by the layout of the store and the treatment by the stuff. There was no pressure whatsoever. The price was good for what we were looking for which was an LG TV. I think it is definitely recommended to go to a store to know what you want to get.

Above and beyond excellent service from Marc Homan at Oxley (QLD) store. Thank you Marc for your time, effort and patience. We originally walked into the store to buy 2 x prepaid phones for our sons - the original guy that served us was lovely and said to us to check out the Optus sale at the moment as it was crazy cheap and we would get free phones that were better than the ones we were looking at. Looking over a the queue, my husband and I decided to have a look and see - Marc stepped us through the deals - asked us about our current deals and then ended up getting 5 phones on one deal - saving $3000k a year and getting us 5 new phones and $1100 in eftpos vouchers (that in itself was pretty good) - only problem was that Optus had not anticipated how awesome these sales people were and the calls to connect were taking at least 1hr to get through plus 1hr minimum to confirm, etc. With 5 phones - it was definitely a challenging call. Day one was 6hrs waiting - 1 disconnected call and hour lost but we were committed! Day one ended with confirming and walking out with one phone and some great discounts on products. Marc was so lovely, he called his rep got them to hold the deal over Christmas for us - once back from holidays he got confirmation for all other plans before we came back in for the other 4 phones; 2-3hrs later we were finally done. Patience and product knowledge is Marc's strongest attributes and Trev and I (Emma) thank you for going above and beyond to help us. Harvey Norman Oxley team (whilst waiting) we so friendly accommodating and just all round legends. You have our business for life. See Marc at Oxley if you ever need any devices - he knows his stuff!

Purchased a DeLonghi Nespresso mini coffee machine from Sam at HN Maroochydore on Wed 12/12/18. He was a pleasure to deal with & gave us accurate information on both the product & the time frame of when to come back & collect it as they had just sold the last one prior to us asking him about it.Well done Sam, keep up the great customer service.We will definitely shop with you again. Regards Helen & Derek

Like to thank Harvey Norman at Rothwell. I have been buying things for our house over the past few months as we have down sized to an Apartment. I had some equipment I was using breakdown, the dept for stereos stayed back to help me out at the last minute on Thursday night. I bought a stereo CD deck only to not have to use it in the end. Took it back and they didn’t have to refund me but did short a restock fee which I understood. Congrats to the manager of the store for his understanding and help in working out a way to do this and saving me losing my money. Chris M

Absolutely delighted to give all the Harvey Norman team at Carrickmines 5 stars. Wonderful service from start to finish across the business from Ger in bedding to accounts, Laura the Store manager and Helena in customer services. They have kept to every promise made and the delivery drivers also lovely reliable guys.Such a positive experience all round looking forward to returning soon.

These stars are for Brett in electrical appliances at the Marion store in SA. I had been in and out of the store on and off for a couple of weeks trying to decide on a stove and fridge. His service was excellent. Nothing was a bother and he was happy to go through so many products with me as I changed my mind.After looking in a few other opposition stores with mostly similar prices a chose to return to H N for a last look. Brett was there and he got my business. Thanks Brett!

Best Customer Service from Alex at Harvey Norman Kotara Homemakers Centre. From the first point of contact to the close of sale was nothing but exceptional. If you are looking for a Computer, Phone or technical help Alex is your go to. He is just a genuine lovely young man who was so patient and helpful. Thanks Alex.

Purchased a fridge in store I received great customer service. I was originally going to purchase from JB-Hifi but they didn't want to take my old fridge or deliver to my area.

Big shout out to both Julie and Glenn...thankyou for all your help in getting my new fridge to me on a saturday morning..all the couriers were booked out Julie rang everyone but in the end Glenn delivered it for me..saved a fridge full of food...so thankyou very much for going above and beyond to help me..AND took my old fridge away for me...what beautiful customer service