Emirates Promo Code Australia October 2023

Hi, the customer support experience was great and precise. I wish emirates have more leniency for people who miss their flight by 20 min. It's not every one's intention to miss it. I was charges a fee of 500 aed as a penalty plus additional for available seats. Mr m. Salman saed from emirates booking desk at Islamabad international airport really assisted and guided me to the best possible way and it customer service like this we all need. Besides the penalty I was very happy with how things were handled and how I was kindly treated.

Check in was great, staff were very friendly and had no issues once seated. Seats were comfy and entertainment choices were great, however the staff on board both to and from Dubai let Emirates down. A simple drink of water when asked seemed like the staff were being put out and we felt like a inconvenience. I myself have diabetes and when my blood sugars went low my husband requested a glass of coke and once again we were made to feel like a burden. Constantly banged into by staff and never once did they apologise. Very disappointing for Emirates

Just few words re Costumer ServiceI have booked holiday package with Emirates Holiday based on good experience as frequent flyer with Emirates Airline,As turns out when reviewing booking confirmation and after paying for booking our family was due to check out from one of Thailand Hotels 18 hours before flights back home.I have rang info line and to start which no waiting minutes/hours wasted for someone to pick up call, agent answered withing 2 min from the call start.Secondly Agent who answer me (Rachel D’Souza ) was what I exactly expect and look for from Service Agents.She allowed me to explain issue in question without interruptions and usual for info line agents careless approach.Without getting in to details she offered me few options for me to choose for most suitable solutions for our family problem regarding 18h waiting time after check out from Holiday Resort.What struck me is that when I refused to take any of offered solutions she went back to shift manager with very short '' I put you on hold for the moment '' and came back with most desire option to sort problem we outlined( rescheduled flights with no cost to our family) alsoRachel contacted Hotel direct for my Best Available Sunny Room request from my wife , makes sure I have all transportation arrangement sorted for travel in between airports and final destination etc etc I have experience one of the best costumers service experience I have for quite some time.Well done to you Rachel and to Emirates Holiday for keeping Emirate's Airline customer orientated high standardsLook forward to my departed flight date and my First Package Holiday with Emirate's as usually we travel with Thomson/Tui packages

Great service. Friendly staff, really helpful and great journey from beginning to end. I am a regular flyer and will always use Emirates.

We were stuck in Tanzania when our carrier Emirates was banned from flying in to the UK. Emirates help desk in Tanzania and particular Miss Amal Mussalam put us at total ease and supported us in our darkest day. She sorted all our flights at no extra cost whatsoever and booked us with alternative airlines who were not banned from UK landing. We a family of five would like to thank considerate Emirates airlines and in particular the staff miss.Amal Mussalam. Thanks for your help and support.

can't wait to fly with them again

Excellent Service. I had 7 different flights booked with Emirates between October 2020 and March 2021.Applied for refund due to Covid situation.Had to fill an online form.was sent immediate confirmation of the form received and full refunds were credited to my card account within 7 days of sending the form.Awesome Service

They finally refunded.