Emirates Promo Code Australia December 2020

In my opinion, the best airline so far. Had an amazing experience flying to Asia. I was treated very well by the cabin crew, soo sweet.. Was a comfortable and smooth flight, even it was 14 hours. Food and on-board service were excellent. Can wait to fly with Emirates again.

I want to say a big thank you to the Emirates customer resolution team and in particular to Melissa Kiely who processed my query to reschedule my travel plans to Dubai in such an efficient, patient and charming manner.My concern over been able to change my travel plans were quickly resolved and in a very timely manner considering the unprecedented times that Emirates and their customers are facing. I can now look forward to my first ever trip to Dubai when the time is right to travel again.Thank you Emirates

I can honestly say that I have received nothing but exceptional service from Emirates, having had my holiday to Thailand cancelled due to Covid.I contacted them by phone on the 15/4 and was answered very promptly. It was my first attempt too. Within minutes my full cash refund was authorised and email confirmation received. The refund would take up to 8 weeks to come through which I felt was very reasonable due to the chaos they would be experiencing. Indeed, the refund came through on the 11th May....incredibly fast.My compliments to Vladimir, who handled my initial call and follow up email and a lady in the call centre (name unknown due to my hearing).Credit where credit is due as I know only too well that most people are only too happy to put pen to paper to complain but rarely feel it necessary when they have received excellent service.Thank you Emirates

another frustrated customer, however i have had a refund today May 8 (thankyou Emirates) but refund based on todays exchange rate and not in March when i bought ticket , so am £38 worse off, so why havent they refunded same amount they took out of my account in March. I was left stranded at Saigon airport(toLondon) for a 11,55 pm flight 24 March.. and they announced flights would be cancelled on that day starting from 25 March. so hoped my flight on 24th just 5 mins would go.BUT NO. Like others i have read, i had to apply twice using online refund claim form , plus a complaint form that was never replied to. wish me luck in endeavours to get refund which should be exact amount i gave them! not exchange rate..

I struggle to understand the many negative reviews. Were all airlines like that!

Massive thank you to the Emirates customer service team who have allowed us to cancel our honeymoon for July, even though it’s not technically canceled yet and have issued us a refund voucher so we can re book for next year as we have had to postpone the wedding. They have been a big help and so flexible during this difficult time.

It wasn’t an easy process but so glad we could swap our flights to later this year. Thanks emirates

Had flights booked for the summer and with the Cover-19 Virus pandemic we are unable to comit to our trip. The Emirates Travel Consultant was very helpful and the Airline has allowed us to re-book anytime in the next two years from the date of booking.

For those who need assistance you can do live chat. Agents are so helpful. Just ask nicely and be patient. They will help you fix your issue. Just understand also that we have this crisis. They have high queues but they are willing to assist. Do not get mad right away. Mirkamal is the agent who assisted me. He was helpful and did an extra mile. Cheers

In the age of CoronaVirus where people are struggling to get their tickets cancelled, I have had a nightmarish experience with the travel partner. However, even though I booked through a third party, I was able to get through to someone at Emirates after staying in queue for 2 hours. In current circumstances getting through to an agent should also be considered positive. I was due to fly in less than 48 hours and I would anyway not be able to travel. Again thanks to this agent, he was able to cancel my tickets and avoided having to go through a no show and loose money. Now I will have to follow up with my travel partner which is nightmarish but kudos emirates for understanding and helping your customer. You have now earned a loyal customer. How you keep this up.

We have just arrived at newcastle airport and checked in .A lovley girl who checked us in who works for swiss port was exceptionally helpful with her assistance .The girls name was Natalie .She is a credit to your company .Also the girls at the Emirates desk helped my friend with his return flight .He was going to be stuck in Dubai for 24 hours but they changed his flight to a complete new time to help .Well done to the whole team at Newcastle .Many thanks Alan Dinning

Check in was great, staff were very friendly and had no issues once seated. Seats were comfy and entertainment choices were great, however the staff on board both to and from Dubai let Emirates down. A simple drink of water when asked seemed like the staff were being put out and we felt like a inconvenience. I myself have diabetes and when my blood sugars went low my husband requested a glass of coke and once again we were made to feel like a burden. Constantly banged into by staff and never once did they apologise. Very disappointing for Emirates

The business class cabin gave a feeling of Economy for flying A380 from from Toronto to Dubai