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Lenovo Laptop Price In Australia November 2022

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    Lenovo Reviews

    Charles B Wachter
    2020-08-15 13:26:00

    Ive had my 510 151sk about 5 year have…

    Ive had my 510 151sk about 5 year have had no major problems its been a good computer it has crashed a couple of times but has been easy to restart, the only bad thing is I've never been able to use my scroll feature no big deal

    Richard B.
    2022-05-16 11:47:54

    Lenovo IdeaPad 5 Ryzen 7

    I recently bought a Lenovo IdeaPad 5 with Ryzen 7 5700U 16 GB ram 512 GB storage 8 cores windows 11. I first called sales to help me find one with specs I was wanting and she found one. I was on tight budget. Every dollar counted. So I rounded up exactly what she said tax title and computer. I hit order on the email of the offer and it would not let me order no matter what. It took me too a chat box I didn't recognize. I was telling agent I wanted to order it wouldn't let me do can we get this done cause I was actually in a hurry to pick up my son. 30 minutes on chat I couldn't seem to get anywhere with that agent so I just gave up went on my way. Went home checked email another offer was in there. So I was ready once again to order. So I hit convert to offer and tried again to order. When ready to check out it added 67 dollars on there. I called sales. Finally reached someone told them my quote says price final. The agent told me tax and everything was a certain price. Took me awhile to round that up. I didn't have a extra 67 dollars. The sales guy says no that didn't include tax. I was blown away cause the first sales girl told me the final price cause I asked her with tax and all what would it be. So I was lied to from the start. The salesman I was talking too could care less about the whole situation he just wanted off the phone. Didn't go well. So I called another once I got funds together. I had 2 cards I was paying with so I checked box pay with 2 methods. Entered the first card then second. It would not go through after several tries. It was because it was trying to charge the whole amount on one card where there wasn't enough money in it so it wouldn't work even though it asked how much to charge on each card. So I had to make other arrangements to get a card that would go through with one payment. Total headache. Finally had one placed the order. Received it on time 2 nd day air. Was excited. Everything looks good. Got it up running. Tried to register it. Could not get it registered. Needed help from customer care. Now between the first call to customer service I was on the phone little over three hours. No joke; After getting passed around to customer care to sales and wherever else they sent me I was outraged. Just trying to register and check on extended warranty. But the date was wrong on start date so noone could give me a quote on a warranty cause my account showed no warranty when it comes with one year. Call after call finally got address to send email for someone to fix it so my account showed warrenty. This is my second Lenovo computer I swear by the first one I had wouldn't get any other than Lenovo. But that customer service was one the worst I've ever seen and I've been around. I was lied to several times. I was passed around depts put on hold Boone would ever pick up it was unbelievable. Had the hardest time from the quote to trying to order it then trying to pay for it then trying to get my warrenty to show. Finally it got corrected so I could proceed. It was not fun being in phone over three hours just trying to get help with website. I complained to someone I was shuttled off too and she agreed to refund me the 67 dollars that sales rep didn't tell me about. Still haven't seen it back on my card so not sure if it was refunded and scared to call that customer service dept. Now on to computer. Seems to be running fine except today trying to watch any live video screen started to stall and just paused while circle was going round and round trying to catch up it seemed. Couldn't get web pages to turn fast at all. So I like the computer it seems working better the quality of picture isn't satisfying though but for the price it seems to be good computer. I'm starting to have few issues with pictures loading slow and screen lagging in live streaming so I'll get in touch with Lenovo to see what's up. One more thing. I was directed by the computer over to Lenovo vantage which I really like and it took me to smart performance where it scans your PC and fixes errors and cleans it up. So I'm on checkout and it asks for coupon code so I started searching on my phone for code so I can get 10% off well just codes all over and I just couldn't find the right code to put in so I called the sales department and they informed me that that's 10% off there's only for three or four years which I'm trying to purchase just one year and it really upsets me that they can't give me 10% off after I just spent a bunch of money on a brand new computer and they can't give me 10% off on $29 on buying another service from them that is pathetic I was just not right and I think their customer service sucks. I unplugged my laptop for the first time and it had a 96 percent charge on it. Not an hour later it's at 19 percent. Wow

    Sendy
    2020-07-23 22:11:46

    I was tempted to rate Lenovo only 1 star...

    I was tempted to rate Lenovo only 1 star, because of the immense frustration they caused me by not giving me the option to rate them 6 stars, max being 5! That was very frustrating because they deserve at least 6 stars! But then I realized that it's not Lenovo who's at fault. Rather it's Trustpilot who's at fault! Anyways you guys know I'm just joking, right? Though you could probably still tell that I am really really obsessed with Lenovo! They're amazing! Their customer service was so legendary, that I think it's only fair to create a "Customer Service Hall of Fame just for them! They literally had two technicians come to my house to help me with my laptop, both a day after I requested help!!! And this is during the pandemic! A time which other companies get away with using as an excuse to leave their customers in the dark for extended periods of time without any help! And of course this is not to downplay neither the actual job they did, nor their actual products, which are both Super Incredible!!! My laptop is the greatest thing I've ever bought! So Lenovo, I thus send my deepest appreciation your way. Keep being the greatest! -Deer

    Artemus
    2020-01-26 05:29:00

    From a customer of many years

    I am a long time Lenovo customer dating back to when they bought out IBM's personal computer lines (e.g. the beginning of their US presence). They make some very fine computers and their Thinkpads are consistently at the top of the heap. That being said, their online sales department is a total disaster, and their customer service a very mixed bag.Lenovo has so many online sales portals that no human could keep track of them, everything from hundreds of affinity sites to small business to regular consumer sites, and all with different pricing. I think that this is a large part of their problem, an overly complex online sales system that no one could manage.They have set their websites up in a way that encourages you to buy; there are constant deals and lots of options for customization. Unfortunately, after you spend hours figuring out what you want to buy and customizing it to what you want, you have very little assurance that your order will be fulfilled. My own success rate of placing orders and getting an actual product in hand is probably less than 10%. Orders get canceled for no reason and often with no notice. You might get an email saying your order was canceled, but there is no recourse. You might not get an email or other notice and only find out that the order was canceled by checking order status online, possibly weeks later when you are wondering why you didn't get what you ordered.The net result is that ordering online directly from Lenovo is a just a huge waste of time and you very likely will not get the order that you carefully customized. So why bother? That's where I am now. I ended up getting a desktop from Cyberpowerpc.com instead of the Lenovo gaming desktop I ordered but then had canceled (by Lenovo). I really like my Cyberpowerpc desktop and am glad that Lenovo encouraged me to buy it by their inability to actually supply me with a computer.As to service, it is hit or miss. If you get ahold of the right person (get your case "escalated," it's the only way to do this) Lenovo can be great. They can even send you a new computer if the repairs are taking too long. But getting through to that person is a matter of luck and perseverance. At this point I do not see myself ever buying another Lenovo computer directly from Lenovo as trying to do so is just too much of a waste of time and too likely to result in frustration. The only thing they make that is truly unique is certain Thinkpad laptops in their line. When it comes time to replace the ones I have, and if I decide to stay with Lenovo, then I will buy from a third party site.

    MF
    2020-07-22 02:37:01

    Great ThinkStation workstation (P330 SFF)

    Their ThinkStation workstations are truly great. I have been doing so much valuable stuff with that new computer. Sure, there were some delays at the delivery, but these ended up being lesser than announced initially. Impressive 48h delivery from Hong Kong to Paris with UPS. For the best experience possible I strongly suggest you stick with their workstations (the "Think" product line), rather than their retail PCs (the "Idea" product line).

    Mariano Alvarez
    2022-03-02 07:58:27

    Lenovo.com online store for Denmark worked perfectly

    This is a review for buying through the lenovo online store in Denmark, which I think most of us want from trustpilot, and not knowing about a 2-year old laptop malfunctioning.The process went smoothly. I bought a phone online in lenovo.com store for Denmark. They handle the payment through an Irish company, Digital River, and the phone shipped from the Netherlands with UPS. Order a Sunday, and on Tuesday it arrived. It went so good that I didn't have to contact anyone in customer service, so I can't review that.

    Jonas Hendrickx;
    2018-03-31 06:29:35

    I've received great support throughout…

    I've received great support throughout 5 years. However, onsite repairs could be improved. Products are solid, but slightly degraded in quality over the past 5 years.

    Jame Mackay
    2020-04-04 07:33:53

    I'm very happy with my new Thinkpad

    I'm very happy with my new Thinkpad. Its fast, the battery lasts long, the price was fair (due to an coupon from bummelwelt.de), and nost of the time, the cooling is silent.

    Stacy
    2020-02-04 13:17:41

    Lenovo…ςùşţόмέŕ şùρρόŕţ Ļίήέ _+1 _8_5-5 8--6-7 __ 4..ό..1-7

    Bought a convertible laptop from Lenovo that looks great, and seems to be a excellent package a hardware standpoint.Unfortunately like most on here, the terrible customer service through them will likely keep me from purchasing another piece of hardware from them again.A few months after purchasing my C930 the screen autorotate function stopped working. After several hours troubleshooting on my own and through Lenovo, I was told it was a hardware malfunction.

    Customer
    2020-11-29 14:14:12

    Great laptop, great delivery service, good price!

    Great laptop, great delivery service, good price! I ordered a Lenovo 5 from Lenovo's UK website and it arrived within 2 days of ordering. It is a great laptop that is well-built. I can say this with confidence as I have opened the case up and looked inside. NOTE: If you're opening the case, temporarily disable the battery in the BIOS first!I recommend getting the latest version of Lenovo Vantage from the MS Store. You may also need to independently install the latest Lenovo Vantage driver. I did both and have had no problems with Lenovo Vantage.I have also had no problems registering the laptop and getting the correct start-date for the warranty. Once I registered the laptop using Lenovo Vantage, the start-date for the warranty updated to the correct date automatically.I thought I had a problem with the battery charging because it does not recharge until it falls below 95%; this turned out to be a feature which preserves battery life and prevents overcharging. It works like it should.So why not 5 stars? The laptop is 5 stars, but reviews of Lenovo's customer support, especially their warranty service, are uniformly terrible. I would not risk buying a high-end laptop with such poor expected support from Lenovo. I bought a medium-range laptop with the understanding that if I have any problems, I am on my own.If you're looking for a 5 star company for a laptop, I would recommend HP. They are the closest competitor to Lenovo in terms of price and build quality, but with better service. I have used HP's warranty service a few times in the past and it has been uniformly excellent. I didn't go with HP this time because I needed a medium-range laptop, and at the moment, in that price range, Lenovo is King.

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