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4.6 / 362 reviews

Booking Com Coupon Code Australia September 2020

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Booking.com Reviews

William Timi
2020-05-20 05:42:57

I have been booking my travels with…

I have been booking my travels with them for about 2 years and I didn't encounter any problems. I was able to cancel some of my trips and they are able to refund me without any hassle, they are just one call away and they would take action. Please don't believe on what you are reading, you better check their website and try it for yourself. I can assure you that they are legit.

Dirk
2020-05-19 08:30:32

I can understand some of the negative…

I can understand some of the negative reviews seen all the stress and uncertainty we all are living through.But I must say that I have had a very positive experience myself with booking.com. Our holiday to Sri Lanka was canceled last most because the Sri Lankan government suspended all arriving flights from the UK.It did take some perseverance to get through to customer service, to be expected, but once through they were very courteous, listened to my case, got in touch with the properties in Sri Lanka and refunded everything couple of days later, with no proposal to give vouchers, rebook, unable to get in touch, and all the problems I have had with other agencies, including their biggest online competitor.So five stars from me.

Tina Walker
2020-05-19 07:12:02

Legit website if you want to book your…

Legit website if you want to book your travel. I was able to have an easy and fast transaction with them, they provide discounts to their members. Excellent customer service, I talked to one of them and they were very accommodating. Don't just read negative comments on the review, try to check it with their website or talk to one of their customer service and I'm sure you will never regret it.

Lisa Walton
2020-05-18 10:40:55

Fantastic service let down by Sykes and…

Fantastic service let down by Sykes and booking.com have refunded the full amount.Always really helpful have used them many times and will continue to do so

Tom Evanovich
2020-05-17 12:37:01

It is really easy to book your hotel…

It is really easy to book your hotel reservations and also they were able to help cancel my reservations with ease due to the pandemic. Their costumer service was able to respond to my inquiries really fast and was able to assist me of my concerns.

Patrick
2020-05-16 18:37:52

Booking.com is the only website that does hassle-free refunds!

Booking.com is the ONLY website & platform that had a no-stress, 100% money back return for my cancelled travels! Every other company I've dealt with is only issuing travel credits, so THANK YOU booking.com for being such an awesome company!

Deniz Karadağ
2020-05-16 17:09:43

Great customer service

Great customer service. They helped me with my several reservations due to Covid19

Natalie
2020-05-16 16:34:19

Thank you

I was so worried as my booking for a Porto hotel was £600 and non refundable. However booking.com and the hotel they used refunded the entire amount. Thank you very much for your help.

Lesley Reilly
2020-05-15 07:50:22

Excellent Customer Service

I hear about reviews and how they may not be genuine, but believe me, this is genuine. I booked two hotels in Venice before the covid-19 crisis. I hung on and hung on and kept the bookings. But it seems that my trip to Venice with my two granddaughters won't take place so I went onto Booking.com and requested a refund. As with a lot of other travel companies I expected some problems, delays because of the volume etc. I was very anxious. In fact my booking was cancelled immediately and I received the refund in two days!!! Thank you Booking.com and when I rebook my Venice trip, and my New York trip I will certainly do it through you. thank you.

MR MICHAEL NORMOYLE
2020-05-14 20:49:36

Very good service

I had booked 2 hotels and a mini cab from airport in Thailand for May, also 2 B&B in Ireland for July. Due to Covid-19, my Bookings had to be cancelled, i received no quibble refunds within 4 days! Excellent service, especially in these troubled times. I think if your bookings are non-refundable it will be more difficult as the hotels don't want to give a refund even if Booking.com try. Probably best to send a few emails to Booking.com as proof of trying to resolve and then use section 75 or chargeback on your credit card.

Dawn JUKES
2020-05-14 14:19:21

Excellent service

Unfortunately, due to Covid-19, my Booking in June had to be cancelled, received no quibble refund within 4 days! Excellent service, especially in these troubled times.

TB
2020-05-13 10:43:38

Booked my trip to indonesia this year…

Booked my trip to indonesia this year for our wedding.Because of CoVID-19 & reschedule from our wedding because of that, we couldn't go to Indonesia.After a couple of conversations with booking.com employees - the could contact the hotel for us & cancel free (we had no 'Free cancelation' because we thought nothing could happen -_- :D ).Thank you for the really good service booking! We will book our 'next' honeymoon with u guys again.GreetingsTom&Veerle

Jenny Harington
2020-05-13 08:00:12

I booked one of my travels through…

I booked one of my travels through their website and I was amazed how easy and fast the transaction. Good customer service they update me from time to time regarding my travels.

Shona
2020-05-12 06:08:34

I had a really good experience with…

I had a really good experience with booking.com during the covid19 crisis. When I tried to cancel the (various) hotels i had booked and the hotels were not responding I phoned the customer service lines, and although there was a bit of a wait, they phoned each hotel on my behalf and I had refunds within days for each hotel. Thank you.

Harry Callum
2020-05-10 06:28:08

I had a smooth transaction when I…

I had a smooth transaction when I booked one of my travels. I enjoyed my vacation, it may took them awhile to response to your concerns through email but at the end of the day they are able to do their job to satisfy their clients wants.

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