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Free Optus Recharge Voucher Codes July 2022

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Optus Reviews

customer
2019-05-22 10:43:41

would recommend

I’ve been with Optus for over 7 years. I’ve never had any issues with them. Customer service has always been amazing. Was considering switching my nbn plan as there was cheaper available and they’ve price matched the cheaper option without trouble. Would highly recommend.

Khaled
2016-12-25 04:30:24

Hard Work, but worth it

Hasn't been all beer and skittles. Have had to take them to the ombudsman a few times. Once you do they get assigned a case manager who goes over and beyond in taking care of any and every issue. Much better than Telstra. Been an Optus home and business customer for 3years now, and wouldn't consider changing companies. There conflict resolution process is world class. Getting to speak to that team is a process that could be improved. Indian call centres are much better than filipino centres. Had some great indepth cricket conversations, nice work letting your entry level staff show some flair and not just interact as robots.

Kristie Tsakiris
2020-02-04 06:34:21

Optus were extremely helpful today and…

Optus were extremely helpful today and have offered assistance for our business account. This comes at a time our business has been indirectly affected by fires and we are doing it tough like many others. You generosity has been shared amongst our business community of the Sapphire Coast of NSW.

Gerald Nicolas
2019-10-08 10:07:12

Great customer service by ANTIGONI

Great customer service by ANTIGONI - Optus Bourke St. Mall, MelbourneI wish to commend Antigoni of Optus Bourke Street Mall, Melbourne for the superb and impeccable customer service she provided when I re-contracted.She exerted the extra mile to find ways for me to save $249 by browsing and discussing with me the terms and conditions of the contract. Her knowledge of the products were spot on and she was a bubbly person during the transaction.She was very professional and at the same time concerned with the customer’s interest and needs. There were many customers that time and yet she did not serve me hurriedly. I am a very happy Optus customer.

Carl Matthews
2018-06-13 21:08:36

Live Online Chat - GREAT!!!

I've only just switched to Optus because Virgin is closing down ... and Optus have given me a great deal ... VERY HAPPY.More importantly, I really love their online live chat service ... which is efficient albeit a little slow sometimes ... everytime that I've used this service my problems have been quickly resolved.Happy Happy Happy!

christina peros
2019-08-12 07:14:18

great customer service

I phoned Optus on the 12/08/2019 today and I spoke to Emily who I believe has the most knowledge and great customer service I have received in a long time from Optus to date.I had a query on a new service i purchased and i was talked through the query in such a manner that was easy to understand and she resolved my query so efficiently thati just had to write this review.Congratulations Emily on your great customer service skills.

Terrance Khor
2017-10-11 12:01:08

Have both internet and mobile with this …

Have both internet and mobile with this company but they keep sending me paper bills even though I already told me email only and they don't even put the internet and mobile in the same account. hey are very unorganised and take very long time for phone support.

Aaron
2018-10-17 05:04:37

I can watch Optus Sport on phone

I can watch Optus Sport on phone, laptop, PC but not Smart TV???

Amanda Sheeran
2019-09-20 09:00:41

Fantastic service

On the 19/09/2019 I went to Optus shop in chermside shopping centre and had fantastic service and very helpful bye a team member name Jesse, went to the next level of service that I have not seen in long time. So thank you Jesse for fantastic service and for being very helpful. Keep up the great work.

Steve
2018-03-15 04:03:07

Thankyou Optus Greenhills for treating me like a person

I have had all of my mobile phone services with Optus for 10 years now which includes 3 phones 1 for myself 1 my wifes and 1 my sons and have never had a major issue other than 2 phones lost in that time both times they have been nothing but helpful in the process. When time came to pick up the new phone the staff at Greenhills optus East Maitland were fantastic and were happy to help set the phones up. Thankyou Optus and even more so thankyou to the staff at Greenhills shopping centre.

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