Where To Buy Otterbox In Store Australia April 2024

I was on the North American Midway's Mach3 (TERRIFYING RIDE 130 FEET TALL!) and felt my phone slowly begin to slip out of my pocket while spinning, laughing and screaming hysterically. I was in such a daze with the combination of losing my phone and the adrenaline I simply accepted my fate was I would never see my phone again. The ride came to a stop and the operator asked if I lost a phone, and if so, to unlock it. He pulled it out and I was SHOCKED to see no screen cracks! I don't even use a screen protector--just the Otter Box! I was so impressed I literally exclaimed "Wow! I've got to write an Otter Box review for this!" Apparently it fell from approx. 30 feet up and hit metal fencing before crashing to the ground. I'm extremely satisfied and can confidently say this product is worth the money.

OtteboxI shelled out the big bux for the Defender..Saved me a new phone a few times..Once.. I fell in a River and the Otter B kept the phone dry as can be...I have needed replacement 'Boxes twice now and all they charge is shipping..

Today I called to submit a warranty claim. I talked to DARLA, she is the sweetest person ever. She is professional and has a passion in what she is doing. She helped me and was patient. She did her best to make me happy as I did not find the same case color I originally had.This is what I call excellent customer service.Thanks DARLA

I have had my Otter Box for years and it has done well. Today, however, I want to praise this wonderful case and say thank you. Last night I dropped my iPhone from my THIRD STORY apartment balcony. I expected it to be in pieces, but to my amazement it landed without a scratch. It bounced on a corner on Otter Box’s exceptional rubber edging and hardly even made a mark on the case. Thank you, Otter Box, you have saved my phone from what should have been an un-fixable death. Amazing.

I emailed Otterbox asking for a replacement iPhone case because of some severe scratches on mine which was about 4 years old. After a very helpful and friendly email from customer services, I received a replacement free of charge within a few days. Really excellent service.

Dear I would like to thank you for making a superb case I have a testimonial attest to the durability so with stands punishment to the point it saved my life. I work for a ski area in Reno nv I was running GB an excavator digging water line on a steep slope when a had a sizable rock that wouldn't budge so I started prying w the hydraulic force of the machine well I snapped off a rock like a bullet out of a gun. The rock came thru the window w ease and struck me over my heart hitting my phone and case in my shirt pocket although my phone didn't survive the case stopped the rock from severly hurting or even killing me the case tor and broke the frame of the case but it held up thankyou for building a case that's worthy of much more than just a phone. It's a life saver..I would love to send you pictures of the case and phone if you would like to see.Sincerely Clarence adkins 775 682 0527

Love my new Stardust symmetry clear Otterbox case for my iphone XR, exactly what I wanted and seems like it will protect my phone well. Love the design. Just can’t give them 5 stars because I wish they used a different delivery company, GLS is one of the worst for customer service and the delivery man was so rude, I never look forward with getting a delivery with GLS.

Super happy with my Otterbox but customer service is absolutely shocking!Ordered a Defender for a Samsung A8 but should have ordered one for a Samsung S8 (which I subsequently bought and am very happy with).Have tried multiple times in vain to return my Otterbox (which is pristine and was never even opened) via otterbox.co.uk but have yet to receive any assistance.Now thoroughly fed up and trying to see if I can raise a Paypal dispute.

Two weeks ago I purchased an Otterbox case for my Samsung S8 and having used Otterbox before I was not surprised by the quality as it has saved me from damaging previous phones using their cases. However concerning them promoting Alpha Glass protector screen for the same S8 I have found it worked well for two weeks and as I look after my phones very well and clean them practically daily I found that possibly the removal and replacement of the case is causing a problem with the phone touch screen becoming unresponsive in various areas. At a price of £35 for a screen, I find it unacceptable to have this experience, but probably I should have known better after using Alpha Glass protectors on my previous S7 Edge which resulted in me removing them from that phone too. The sticky part of the protector appears to be only used along the edges of the screen and having followed the installation instructions to the letter, alcohol cleaner first, then dry cloth (both provided with the screen) being used and fitted perfectly I now find the screen unresponsive in areas when using it. Otterbox sent me an email to give feedback but when I tried to use it the system goes automatically into the shop. I have been in the shop to purchase the goods now I wish to complain firstly about the Alpha Glass and now about the site for feedback, hence the 3 star rating. Otterbox cases are great but I feel they should not be promoting another companies goods until they resolve these issues.

I was only on the phone for 10 minutes and they had all my issues solved. The woman I spoke to was very kind, and even gave me some tips on how to properly adhere my screen protector. They didn't charge me anything but shipping and also sent me another case even though it was only my screen protector that was damaged. Very kind people and very quick service.