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3.9 / 372 reviews

Where Is Boohoo Located In Australia September 2021

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Boohoo Reviews

2021-03-03 00:26:45

I asked help on wathsapp

I asked help on wathsapp, the people who answered me were very quick. I had a problem and like 30 minutes after it was cleared. The people who helped me were very nice, the people who helped me were, Declan, Henry and Hansa. I thanks them again.

2021-03-03 00:01:35

Great service quick response good…

Great service quick response good products good prices

Eve Grace
2021-03-02 21:53:55

Great company but...

Great website... but I only give it 4 stars. On the positive side, the company as a whole is great, the shipping is fast and there is never any damage to what i order (I recommend getting the unlimited as it’s worth it). I had a slight issue with it saying I made a purchase but it never went through and the customer service was fast and polite. On the downside, it seems to be mainly tailored to tighter fitting clothes (T-shirt wise) when I don’t always want to buy a tighter top but that’s just me. I do recommend Boohoo for cheap but good quality clothing

Patricia Shipley
2021-03-02 20:50:15

Great customer Service

Great customer Service Had trouble locating my Item but with a little help from Stacie my item was resent back out to me with no issues She was very helpful & got the issue sorted quickly

2021-03-02 20:27:12

Question about a refund

I asked a question to customer service through Whatsapp. The employees responded very quickly. Then Mitch took care of my request very professionaly. He gave a detailed explanation about what was going to happen and when I would receive my refund. I'm very pleased with the outcome and the service. Good job Mitch!

Beverley Davies
2021-03-02 19:44:15

Item ordered was faulty

Item ordered was faulty so I'm messaged boohoo and got a new item sent out next day delivery. Excellent service.

Alicia Oliver
2021-03-02 19:33:23

So helpful and replied with two minutes…

So helpful and replied with two minutes which was great as the issue was resolved so quickly, great service

2021-03-02 19:30:42

Whats app customer service

Rocherlyn helped me with my queries about missing items for refund. I'm happy with the service and how my problem was solved. Very good contact and quick response. Thank you for your help Rocherlyn.

Miss Mya
2021-03-02 19:11:31

Helpful on Whatsapp

Megan-Jae helped with my queries this evening. Happy with the service

Jen Cooke
2021-03-02 18:51:40

Amazing customer service (from Amelia)

I had an issue with a pair of leggings that were not colourfast and badly damaged our daughters playmat (where I’d been kneeling).Amelia was amazing from start to end and resolved our issue quickly and efficiently. Thank you boohoo - especially Amelia - for your fantastic customer service.

Becky Becky
2021-03-02 18:47:39

Really helpful when my package was…

Really helpful when my package was missing, Husna on WhatsApp helped with quick and helpful responses

Kirsty Moir
2021-03-02 18:42:35

Fantastic Customer Service

Got some gym gear today and had an issue with the shoes being faulty. I contacted customer service on Facebook and had the whole issue sorted within 30 mins, with a new pair of shoes now on their way to me! Fantastic customer service, and a huge thank you to Krizsa for all your help!

2021-03-02 18:11:07

Wonderful service

Love them. Delivery, ease of use for their website, customer service. All good, and great prices!

2021-03-02 17:49:11

Items not like in pictures

I ordered three items off of boohoo, checking a lot their material and size guidelines in an attempt at getting what I wanted the first time. I got too maxi dresses that were good quality and fit but one that had looked orange it the photos was very much brown. I also ordered a small sports playsuit which was black and cotton. What I received with this item very different: a light grey, crap fabric, small thing with extra strings on the back that weren't shown in the picture. When I went to return this it showed that to return from outside UK would cost me shipping, which was 6 euros: half the price of what I had paid for the item. With how it has gone so far I will not even return it as I don't trust them to actually refund me the 6 I'd get back. Not worth the effort.

Gulnara Adyyeva
2021-03-02 17:47:49

Nadiyah helped quick and good

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