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4.8 / 437 reviews

Where Is Boohoo Located In Australia May 2022

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Boohoo Reviews

Bisola James
2021-12-13 04:30:33

I was really stressed out about an…

I was really stressed out about an order that was not updated to Klarna due to it being cancelled, however speaking to Coreste on the WhatsApp resolved the whole issues and a refund was processed. Thank you so much Coreste.

Jo
2021-12-13 00:50:27

I couldn’t log onto the returns portal…

I couldn’t log onto the returns portal due to not entering my mobile number on the order. Read how to contact boohoo but didn’t have much confidence with no email or contact number.I contacted via Facebook messenger as one of the options and was helped straight away by Paula who explained why my order couldn’t be found in the portal. I was given courier options which I then received a returns label via email within minutes.So thanks Paula! Jo

Adja mary Ndiaye
2021-12-12 22:40:22

I really get helped by Marilou

I really get helped by Marilou

Emma Mackenzie
2021-12-12 22:31:05

Fab customer service from Theresa x…

Fab customer service from Theresa x couldn’t be more helpful x thanks

Natalie Hudson
2021-12-12 22:26:53

Fantastic customer service.

I was messaging Boohoo via Whattsapp, due to a fault in my order. Jerome and Ryan were both extremely helpful, responded to my query very quickly, and put 110% into their customer service skills. They went above and beyond, even responding at 10:30pm.Jerome looked into my query and offered me a selected great solutions. Ryan then went ahead and processed it. They both are a great asset to the team, and I couldn’t thank them enough.

Ja'Nae Carr
2021-12-12 21:42:56

Manilyn was great.

Manilyn was great and very helpful. My order was sent with two different tracking numbers and they were able to provide me with the other tracking number. It still says pending for tracking, so hopefully it will be here soon. I will reach back out if needed.

Rhiannon Owens
2021-12-12 21:35:37

Fast replies at helping me with my…

Fast replies at helping me with my return - thank you Christine!

Cheryl
2021-12-12 20:24:01

Helped me with my order query

Helped me with my order query , quick response and I got my order as promised

Lauren
2021-12-12 20:14:45

Replies took a while but it’s…

Replies took a while but it’s understandable due to it recently being Black Friday and the run up to Christmas! But Stacie was extremely helpful in helping resolve my issue with my return. Thanks!

Jenna Marie
2021-12-12 19:57:19

Had 2 orders go missing (courier at…

Had 2 orders go missing (courier at fault - not Boohoo). Contacted Boohoo on WhatsApp to resolve and had a quick response sorting the issue for me. Shout out to Brix, Henry and Louie for being very efficient and polite in their messages and instantly putting my mind at rest that I'd get my order and my refund as promised. Great service

Ann Marie Guinan
2021-12-12 19:10:52

Boohoo WhatsApp support is so quick.

Boohoo WhatsApp support is so quick.Thanks Beejay and Matt for your help ☺️

elle
2021-12-12 18:58:11

very helpful and tried to solve the…

very helpful and tried to solve the issue in rewarding manner!.Joyce P was very reassuring and prompt to respond to my query!

Mma Love
2021-12-12 17:07:20

I have a long delayed on one of my items..

I have a long delayed on one of my items thanks to Anne, Rebecca and mostly Fatima for helping to get my items. I appreciate the response on WhatsApp service thanks

Elenor Woolley
2021-12-12 16:33:07

Leah from boohoo was a great help with…

Leah from boohoo was a great help with my inquiry replied really quickly and really helpful

Kelly
2021-12-12 15:12:35

Spoke to Majid regarding my order and…

Spoke to Majid regarding my order and they sorted the problem out straight away very helpful and friendly

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