Virgin Australia Promo Code January 2021

You really know a GOOD and bad company when things go wrong, like COVID-19.Virgin Australia were outstanding in their support during this difficult time for thousands of travellers.We didn't buy our tickets direct from Virgin, we UNFORTUNATELY went through Expedia. Expedia took us through a debacle in trying to obtain a refund for Domestic flights - they gave us misleading information. Fortunately Virgin provided prompt courteous assistance, put our tickets on Hold and confirmed that Expedia had the money and any refund would have to come from Expedia. Virgin Australia – are outstanding, do yourself a favor, next time you fly book direct with Virgin. You can still select your seats and meals online just like other airlines, and they back up with someone you can talk to on the phone (in Australia).I really hope the government can help Virgin stay in Australia because we need honest reliable competition that offers that rare quality - Customer Service! Well done Virgin you have our vote for life.

Thanks Virgin Australia for your flexibility in amending our reward flights due to the Coronavirus. I appreciate this is a difficult time for the airline industry, however the way you handled the situation is commendable. You have a loyal customer in me.

So helpful, way more than other airlines!

Recently I flew Townsville - Sydney Return via Virgin. Ms. Monica CLARKE was my Cabin Supervisor for Flt VA1520 down with Mr. Lee MELONI on the return, VA1519. I'd like to say these two employees were excellent ambassadors for the Virgin brand. Both were efficient, professional, friendly & made my flights the best flying experiences I've had in a long time. I hope Virgin appreciate & value these employees. I'll only fly Virgin in future if this is how I'm treated on my flights! can't speak highly enough of them. CheersBrad.

My Husband and I just returned from a Flight Melbourne to Gold Coast Return. The Ground Staff were extremely well presented and helpful at both Melbourne and Gold Coast Airports as were the 2 Flight Attendants whom serviced our section. We found flying with Virgin a smooth and most relaxing and enjoyable experience.

I have had a mixture of good and bad experiences with this airline. All depends on the staff you get on the day I guess. Often the problems relate to checking in with my kiteboarding gear. In my opinion, they should be much more friendly and accommodating with sports gear considering Sir Branson is a strong advocate of kiteboarding and watersports. The strict weight restriction on baggage has never made sense or sat well with me. Clearly it is only there for making money and nothing to do with the safety/fuel consumption of the aircraft (otherwise you would also be weighing your passengers).It's also a budget airline disguised as a full service airline.When given the opportunity, I always fly qantas these days, even if its more expensive.... but I would still pick Virgin over jetstar!

I recommend Virgin for all domestic Australian travel. Their team are always friendly, flights are reliable and on time and their lounges are never as busy as Qantas. Keep up the great work Virgin!

Amazing service, I used Last minute to book and they were useless Virgin helped change the flights and gave amazing service in flight would highly recommend

Had a wonderful flight from Christchurch to Port Vila! Everything went smooth and excellent on board service! Definitely better than qantas! Staff super nice! First flight on VA.. deffo not my last!

Great lounge network and economy-x seating is solid.

When we arrived at the airport we were greeted by a friendly staff member who helped us with a wheelchair and saw that we were booked in promptly. Very efficient. We were on flight VA735 Mel-001 to Coolangatta. The name of our air hostess was Mandy. She was so kind and considerate to my husband who has a kidney disease and required the toilet a couple of times during the flight. She escorted him to and from the business class toilet even though we were booked in economy class. The chief stewawardess was also particularly kind to us. We highly commend these two ladies. Kindest regards. Harold and Doreen Miller.

We have used Virgin for all our business travel requirements for over a year and found their customer interface first class. We were especially delighted recently when they found solutions recently to assist our CEO at very short notice.

When I went to California for a business summit I booked for a room with online with VirginAustralia.com and I was able to get DoubleTree by Hilton Hotel Anaheim - Orange County a 3.5 Star Hotel. Awesome staff. Free wifi, nice rooms. I got quick response to my emergency 24/7 email. I will use this site again.

Virgin Australia is one of the my favorite because of its wonderful services and lot of accessories during flight. Virgin Australia also offer Wireless In-flight Entertainment due to which my journey become very entertaining and I enjoyed my journey with them.