Umart Free Shipping October 2020

They went above and beyond, really happy with my service regarding my laptop charger!

Umart was most helpful with product selection. Just a few working hours after ordering though I discovered the item was needed no longer; but unfortunately too late to prevent its dispatch. Assistance with its return was ready and co-operative, the system for that proving very efficient.

Online customer service was quick and very helpful. Excellent!

I accidentally bought two orders separately and the umart team quickly helped me out with getting them shipped together and refunding the excess shipping. Great customer service and very good prices! will be shopping here again for sure :)

Made a large order, changed my mind canceled the order and was refunded instantly and the staff where very understanding and helpful. Definitely showed Umart is trustworthy and has customer service in mind. Look forward to dealing with them in the future.

No issues, fast processing and delivery even during covud pandemic to bourke nsw. All products for pc build were in top condition and worked well.

Great customer service - thank you :)

Great customer service, great prices. Umart is the only way to go

I bought a gaming laptop from the Gold Coast store. It advised me that there will be a delay but got a notification within 4 business days that it was ready for collection.. pretty good considering with everything that has been happening. At the store one of the guys was giving me some decent options for gaming mice. Later that night I remembered that I accidentally left my tax invoice at the counter so I emailed them for a copy and they sent it to me the following morning.These guys are under the pump due to high demand but I feel like they really do what they can to help out.Thanks UMART, see you next time. Cheers

I made a mistake ordering the wrong printer online. After picking it up and realising my mistake I had no trouble returning the item and getting a refund. Very friendly service. Thanks

Hours of research into components for a high performance computer. UMart had all the required parts (apart from the case I wanted as it had sold out). Best of all, they were the cheapest in the country for virtually all parts. Ordered online and advised 3 days later that the order was ready to be picked up. Took me all of 1 minute to pickup the order (great social distancing at West Ryde branch). Who could ask for better service.

Quick and resolved issue on first contact

Ordered a part, transferred money from my bank account to umart.Next thing, order status "Cancelled". Money has left my bank and I have no computer part.*Update, received a later email which stated part ready for pickup. All good now.

I've been seeing a lot of negative reviews recently, but I genuinely believe that the staff at Umart are doing their best under difficult circumstances.I had a recent order that certainly took longer than it would have prior to the current restrictions, but communication from Umart was available, even though they are no doubt being smashed with transactions and inquiries.There are a lot of factors at play, such as delivery delays both domestically and internationally, which are out of all of our control. I myself am aware of the extra time required in such a scenario, moving stock between locations and chasing up shipments relating to orders.While I understand that extended wait times for "In-Stock" items would certainly be frustrating, there are always other options and avenues that can be pursued. We just need to remember that we are dealing with people who are trying to do their jobs, rather than a faceless organisation.

Excellent and quick customer response for queries using messenger. Didnt have problems at all ordering online for pickup. Delays were expected due to pandemic but waiting time wasn't too long. Pickup in the store went smoothly