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Takealot Reviews

Esther Mofokeng
2020-05-17 22:42:32

I've ordered from Takealot over 20…

I've ordered from Takealot over 20 times (ESTIMATE) and out of those 20 times I've had only one order which was a tripod and it was broken. I took it as a loss and never even emailed for a return but what I've noticed is if you order stuff that have less than 4 stars on the reviews then you're going to get bad stuff, messed up service and delivery issues. ALWAYS CHECK THE REVIEWS ON THE PRODUCT BEFORE YOU PLACE YOUR ORDER!!

Tersia Steenkamp
2020-05-06 05:41:59

Thank you Takealot

Thank you Takealot, you have never let me down thus far. Keep up your excellent service.

Roslyne
2020-05-05 13:41:05

I've ordered a laptop from Takealot on…

I've ordered a laptop from Takealot on Friday, 1 May 2020. They just delivered my parcel.. When I opened the box I saw that they've put in a mask as well.The delivery guy was just as professional!Thank you for your excellent customer service Takealot as well as your delivery guy!Keep up the good work!!

papos tshabalala
2020-04-30 10:38:05

On 1st may is takealot selling tv?in…

On 1st may is takealot selling tv?in south africa am cinfused with this stage 4 covid

Tam
2020-03-26 18:03:06

Excellent delivery service

My parcel was delivered 10 days earlier than expected. Excellent service from Takealot once again

Eumo Mabo
2020-03-13 15:57:56

I ordered a sewing machine and given an…

I ordered a sewing machine and given an option to choose from cash on delivery or EFT .I chose cash on delivery merely because this was my first order and I do not trust nothing at all,come the delivery day my goods were not delivered and tracking my goods shows it was shipped using the wrong courier. Then I received an email that I must now EFT so they can rectify their mistake. Imagine the anxiety experienced waiting for my goods only to be given an option to pay in order to receive the goods.Like now I feel like I am about to be scammed why would I pay and experience another delayed delivery.

Merwe Koos
2020-03-06 16:31:42

Batteries missing in package

I ordered a 6 pack of CR2313 Lithium batteries, and eventually after many back and forwards calls they delivered the full batteries.

Muis Vorster
2020-03-03 15:14:22

So i bought a sweat shirt and sweat…

So i bought a sweat shirt and sweat pants.. Took bigger sizes... Got it in 2 days was very impressed.... But then this bigger sizes was way to small.. I phoned take a lot spoke to Revaughn to return and refund... He said i must put both items in one box and wrapp it so i did what he said.. Now they just refunded my one item and claim they didnt get the second item but it was in one box... Its been more than a week... Been phonening and emailing recharge my phone twice with R110 and still no answer they just dont get back to me and playing for time, which upsets a person.... This is stealling how should we go from here.... Its starting to cost me more money just to get this sorted... And it is not fair to steal

Bley
2020-02-27 11:32:40

They were very quick and stayed in…

They were very quick and stayed in contact to update me about the whereabouts of my order till it got delivered

Nonkululeko Mavimbela
2020-02-18 19:00:44

Very efficient

Very efficient. Great communication. Hassle free refunds/exchanges. Impressed with overall service.

George
2020-02-14 12:24:15

On the 25 th of January 2020 I send a…

On the 25 th of January 2020 I send a return of a dysfunctional headset to Takealot.On the 31 January I only got a response item to be evaluated and it will take four days.Nobody confirm anything till the 10 th Jan when I wrote again:takealot.com Request Received: [Returns] Why is my refund taking so long? (RRN-6048-D768) - Ticket Ref #13479141.nobody responded again till I wrote again: on the 12 th January 2020takealot.com Request Received: [Returns] I have a refunds question not listed here, can you help? (69306608) - Ticket Ref #13533221.Then only on the 14 th I received a email.Keanu D (takealot.com)Feb 14, 10:49 SASTGood day George,Thanks for your patience.Kindly be advised that you have been refunded on the 31st January 2020.Why do Takealot not respond to ticket nrs on time and keep me in the dark for 14 days and waisting my time to ask again for a refund.This is not the first complaint and I ask if someone can assist for the escalation of the matter.regards,George Meyer

Martha Zee
2020-02-12 13:07:08

Delivery on time

Delivery on time, was even earlier than expected, well packaging and good communicationI'm very pleased and satisfied, a happy customer!

Jody Botha
2019-12-31 10:39:19

Contacting them for assistance is a…

Contacting them for assistance is a pain!It's gotten better somehow the last two weeks or so...

Sebastian Jooste
2019-12-05 09:02:31

Takealot is great

Takealot is great. I order and it comes early. I've had a return and they refund you so easily. Great stuff guys

zaakira salejee
2019-12-04 00:35:29

So happy

The world at my fingertips! Takealot is so efficient. The delivery service is prompt. The cash on delivery payment option is something I make good use off. Thank you takealot for making shopping so hassle free.

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