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Net A Porter Discount Code October 2020

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Net-A-Porter.com Reviews

Soraya Forsyth
2020-05-08 20:27:30

5* always

I set myself the task of writing about companies Iv used Pre corona virus that were 5*. Net-a-porter is one of them. I have ordered several times over the years, always excellent service last time was a little delay with organising a return due to high levels of calls but they laundered an item that I wanted but had a mark on. Very happy with the service and result. I’m sure it’s not easy for any online retailer during the lockdown but under normal circumstances I can’t fault them.

spooky katt
2020-05-07 05:27:47

I just came here to find out if your…

I just came here to find out if your site was finally up, and im shocked and honestly disgusted by these bad reviews from "customers" with absurd complaints about wait times when its *CLEARLY* been posted on the top of the website a month+ now, and for everyone and God to read, that shipping ain't going to happen until they're up and running again. Also how many peoples jobs are potentially at stake bc of fraudulent phony people who blatantly try to "rent" fancy bags and clothing that they cant afford and want to abuse generous return policies like its a wardrobe rental ...and Somehow thats Netaporters fault. GROW UP.If I can't get my affordable Beauty products from my favorite brands like CT from this site bc of yall shady triffling scammer people bombing them with low stars I SWEAR I'm going to be so mad. This kind of crap is why Nordstrom had to scale back on their GREAT customer return policies bc you greedy a** people. I've Never had a single problem with any of my orders. NONE. ZIP ZILCH. Beautifully gift-wrapped even if its a piddly 13 dollar eyeliner on sale. I hope Netaporter takes people to court for this obvious defamation. SMH...

Duha
2020-04-09 21:50:03

Their international shipping to Qatar…

Their international shipping to Qatar is vey fast . I like their fast delivery

Doro
2020-03-26 11:57:57

First order and first return with Net-a-Porter - Great and rapid service provided

I have ordered the first time at net-a-porter because they offered an article which was previously only available from US stores. The item arrived within 5 days after my order (from UK to DE). Unfortunately, the size ran a bit small and I had to return the item again (to UK). The item was picked up by DHL express at my home on Tuesday. Today is Thursday, 2 days later, and I have just received my Paypal refund of the complete amount paid. For me, this is exceptional service. Thumbs Up !!!

jessica
2020-03-12 12:59:53

I ordered a ysl monogram belt and was a…

I ordered a ysl monogram belt and was a bit worried after when I read these reviews. I live in the US and my package arrived within 2 days of ordering. I was sent to confirmation emails and a tracking number and then it was here. Everything looks great and these was almost deadstock everywhere else in my size. If you buy something from here you will get your item but if you have to return it go need help me with it, the company seems to try and run around it.

Emilie
2020-03-10 09:39:24

Favorite in luxury shopping

Have ordered 10-15 times, and I have no complaints! The check out is very user friendly, customer service is head on and very helpful. Thumbs up!

Caroline
2020-02-26 08:49:59

Overall good

I have been shopping with net a porter for over a decade now and have always been a happy customer. I particularly like their very fast turnaround, not only on orders but also on returns. Returns work almost at lightning speed in my experience. Lately, perhaps this or last season, I noticed, however, that they keep bringing back old stock as sales items for the current season. I vividly remember buying something last season and saw it pop up again for sales only this season. I find that rather strange and misleading. Would be interested if anyone else noticed.

Nur Rasyidah
2020-02-20 04:57:05

Fast and excellent

Dropped by trustpilot to check out net-a-porter just before purchasing a pair of NMD shoes which were sold out in my size elsewhere. Had doubts due to the negative feedbacks but trusted my guts and proceeded to place an order. Delivery was extremely quick. DHL Singapore is great. Item received in a well-packaged box. My experience with net-a-porter was a pleasant one. Sorry, I’ve got nothing bad to say!

Alexandra
2020-02-19 15:13:04

One of the best

Great selection, very professional . No bad surprises

Massimo Carvalho
2020-02-18 15:27:51

Never had a problem

Never had a problem. Happy customer.

JM
2020-02-11 00:52:47

Shipped Damaged Goods!!! ***Updated***

I ordered one, Phyto-Teint Éclat Compact Foundation - 1 Ivory, for my wife that wanted a new one as this is her favorite foundation. The item was received in a timely manner. The box and packaging was excellent but upon opening the item, it was clear that the item was shipped damaged. That's correct! THE ITEM WAS DAMAGED PRIOR TO SHIPMENT! My wife has been in the cosmetic industry for over 20 years and has worked with all the best brands including Chanel, Dior, Guerlain and Sisley and she knows when something was damaged prior to shipment. Of course this item was a final sale and non-refundable. Therefore this is my first and last order with this company. Beware of buying from here and please read the other reviews.*** Update 02/20/2020 ***To all, as you can see, Net-A-Porter replied to this review as well as sent me an email asking me for information regarding the damaged item. I had sent them pictures of the item that was damaged. I didn't get a reply but on Monday, February 17th, received an email about a shipment from Net-A-Porter. We received a package yesterday that was a replacement for the damaged one in PERFECT CONDITION! GREAT JOB Net-A-Porter for coming through on excellent Customer Service! On a minor note, an email to let us know that we would be receiving a replacement would have been helpful but my wife was ecstatic! I wasn't expecting this as the condition of sale was final but they still came through and replaced the item. as a result, I'm now considering placing more orders with them in the future.

Mark Li
2020-02-05 01:36:03

Great online retailer

Great online retailer. Items ship out in great condition.

Taty
2020-02-03 20:04:25

Taty

Again net a porter make perfect kit.I ordered SUSTAIN beauty kit and received it fast and in good condition. The range of products just amazing,all what I wish to try. Thank you net a porter!

MsAsq
2020-02-02 20:36:56

Superb service from ordering via a…

Superb service from ordering via a telephone call to handling my exchange. I ordered a pair of Laboutin shoes, slight worries due the amount of money and bad reviews, but totally unfounded. Net-a-Porter are a Laboutin authorised retailer so went ahead with the purchase. Clear, efficient customer service, especially from Carly and Robyn who handled my order and then subsequent exchange respectively. Robyn organised for the pick up From my home the day after delivery and I received my replacement pair 2 days after that. The shoes are perfect, flawless and in pristine condition. Would certainly buy again and really appreciated the support and guidance of these two lovely ladies.

Anca
2020-01-29 14:27:34

Just perfect

Despite the fact that I paid for next working day delivery (£8), my order arrived after about a week. After speaking to their friendly customer service team (on live chat), I ve been refunded the full shipping price, so hands up for that ! The order arrived in perfect condition and the packaging was absolutely amazing. Would definitely recommend !

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