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3.4 / 174 reviews

Mr Porter Free Shipping May 2022

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Mrporter Reviews

Rosie Watt
2020-05-12 19:16:53

Fastest delivery I’ve ever received

I ordered a pair of Adidas padihams on Sunday and they arrived today. So fast couldn’t believe it especially with the current circumstances with Covid (delivery delays). The communication of the whole process From Mr Porter and DHL was very impressive. Don’t usually leave reviews but I felt it deserved one.

Doug Biehler
2020-05-07 22:03:55

Victoria was the best Ever to deal…

Victoria was the best Ever to deal with! She worked so hard & so dilligent to help and make sure everything was correct & perfect! I couldn’t ask for anyone better to work with at My Porter.

2020-05-07 13:53:12

Excellent, consistent service.

Excellent, consistent service. I've used Mr Porter fairly regularly for the past six years and I've never had any issues. Quick delivery and all-round decent customer service.

Eddie Roy
2020-04-09 01:21:22

excellent services

excellent services, I bought a pair of jeans of a high end brand, the package was very cool but the pants was a little tight, I call the costume service and I ask for a exchange, it was easy and fast and the representative was so kind.

Tung Huy
2020-03-26 11:05:05


The product was packaged very nicely and carefully. The product is fairly good and shipping service too.

2020-03-24 13:10:03

Excellent service

Excellent service! Ordered a pair of sneakers on a Saturday and they arrived Monday, unfortunately I messed up and ordered the wrong size. Call customer service and they helped me out right away. Returned the first pair and ordered a second pair which arrived in 2 days. I received a refund for the first pair a week later. Definitely will do business again!

2020-03-19 12:43:49

I enjoy shopping online from mr Porter…

I enjoy shopping online from mr Porter is reliable, safe, become fast your order and is in excellent state, and the team of mr Porter is always kind and willing to serve you! I'm satisfied, I recommend it!

2020-03-15 16:19:43

Placed my first order a few weeks ago

Placed my first order a few weeks ago, and I must say I am definitely satisfied with their servicesJust some comment for them to improve their service1. Email notifying order cancellation arrived so late that I did not have the chance to rectify the issue before the item that I want was sold out2. Maybe you can put the remarks somewhere in the checkout page to point out the fact that you will cancel an order, if the delivery address is different than the shipping address for the first time customer3. I guess I did not care much what time will the courier agent deliver my stuff because it was delivered to my office address. But some people maybe more concerned if they have someplace to go. So maybe you could have your courier agent to setup a firm eta one day before delivery dateSo far the service is good. Can't wait for your next sale wave!

2020-03-02 20:26:48

I bought a pair of Balenciaga triple s…

I bought a pair of Balenciaga triple s black and I am very pleased. they came in 3 working days without any defect, I recommend Mr Porter

Francis Hopkinson
2020-02-11 20:03:04


I would like to say since my bad experience with Mr Porter 6 months ago I have ordered with them a number of times and the service and delivery has been fantastic - back to its best. Thank you.

2020-01-30 16:58:59

Back to its best!

Yea, so they really, really impressed me today with the way they resolved a couple of issues. New site, new look and obviously a new start. Thanks Mr P! 10/10

2020-01-28 18:08:35

Delivering great service year on year

I have been using Mr Porter UK since 2012 and some 30 plus orders later with several returns and exchanges i can say i have only experienced great service. I'm surprised with a number of these comments on here. I find the sizing info on the site accurate, the communication on delivery excellent via dhl and recently used service points to ease the pressure of having to bd home to receive deliveries. All good.

Rie Rosman
2020-01-27 15:54:33

Ordered a pair of shoes

Ordered a pair of shoes, delievered without problems. They were too big and had to be returned. The money was refunded less than a week after returning.Only 4 stars because it was quite inconvenient to return via DHL (but free).I wouldn’t hesitate to make another order with this company

JX Lim
2020-01-20 17:24:25

A historically good experience soured by a recent one - resolved.

Since my email to them fell on deaf ears and I needed to vent my frustration:My experience with them has been fairly well until my recent purchase - they had mislabelled a shirt I purchased as machine wash on their website.Had to find out the hard way that it was dry clean only from the shirt's label.TLDR:Be extra wary when making purchases from them - their information on the item listed may not be entirely accurate.Update:They've gotten back to me - cheers!

2020-01-16 16:17:44

Very good

I Got my item 2 Days before the original date, i had no problem ordering from the site and i Think this site need bettet feedback.Happy customer, defently going to buy again

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