4.7 / 68 reviews

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Magnamail Reviews

2020-04-10 09:33:51

My experience with magnamail is this

My experience with magnamail is this. I got sent numerous "you are a winner, just fill out the order form" type communications. Anyway I saw some things that I wanted so ordered. Then I kept getting emails saying my credit card was rejected due to insufficient funds which was a load of rubbish. I rang up customer support and got the Philippines and they said I needed to contact my bank which I did and they said there was no issue and that nothing had come through from magnamail at all. So I went back to customer support and they tried to process the payment again, and got the same response. I contacted the bank and they said there was no block on payments to this company, so tried again. No luck. Waited a couple of weeks. Heard nothing from magnamail even though my order was sitting there suspended. Rang customer support again but early in the day, and got an Australian women who sighed and said she would get it sorted and it did indeed get sorted. The products arrived in reasonable time and the quality is as expected. Dont know about this draw thing, and suspect I was left out of any such thing and I expect their response to that would be to blame me for my credit card issues, of which there were none.

Vera Bugaski
2019-01-24 08:52:40

I was promised one of the fabulous…

I was promised one of the fabulous prices if I have 3 maching scraches and one of them was Adele braceletWatch?Did u make mistake, sending me replica made In China?Very disappointed customer!!

RadhaMa Whitecrow
2018-08-28 22:42:32

Magnamail isn't really a scam and has some good products.

Magnamail does have some products that work very well. I have found them to be reliable but it is important to understand that the 'you have won' spiel is marketing. They don't say you are the winner of a decent prize by the way - so you might receive a piece of junk jewellery or the equivalent with your order for your trouble of returning the special number they assign to you. It is much like what Readers Digest do. They are not actually a scam company - just exaggerating how likely their customers are likely to win anything useful in the equivalent of the 'lottery tickets' or 'raffle' they tell you that you will be entered into. You have to read the fine print well to see that this is just a marketing ploy. But - there are the occasional things that are worth purchasing and you will get those that you order or your money will be refunded. Cheers.

Michelle Lawrence
2018-05-09 17:57:04

A good variety of products to buy.

2017-12-29 16:08:13

Magnamail's Excellent Service.....

I have been very impressed with the excellent service I have received from Magnamail. I am a person who does a lot of my shopping (clothes, gifts, appliances, kitchen goods etc,) from catalogues I receive and I must say that Magnamail has been one of the best firms I have dealt with over the years - both for quality of the goods and the reliability and quickness of the receipt of the articles or advice of unavailability of them., followed by a refund cheque if that is the case. I am very happy to recommend them to anyone who asks........... From ................. Mavis Brackebush.

Tracey Shaw
2015-12-04 12:26:58

All Goodly.

I have found All products as described and delivery within time stated ..Love everything so far and my only complaint is that I have not won $20,000 yet .HA.

Janette Dyer
2015-12-04 12:19:18

Keep up the good work

I have always been delighted with all the products I have bought from magnamail.

Alison Bird
2015-12-03 23:10:24


I have been very satisfied with products, services and dealings withMagnamail. Their catalogue is wide ranging, informative and helpful..

Keith James
2015-11-30 07:30:36

No problems

Goods arrived on time and in good condition

giuseppe colangelo
2015-11-17 10:53:52

good product

Product easy to use

Ann Moran
2015-11-16 05:39:02

Satisfaction and Customer Service

I submitted my order on line and a couple of weeks later received it in the mail. All items were well packed and are proving to be as attractive and useful as advertised. The follow up letter to check if all was well was appreciated. Excellent customer service.

Shirley McIvor
2015-10-24 04:55:33


Always excellent service, with a surprise accompanying the order.

Ross Sutherland
2015-10-23 12:07:57

WYSIWYG - Catalogue is a honest product reflection.

Sanchia Cochran
2015-10-16 19:23:00


I have been most happy with Magnamail over the past 3 yrs they replace damaged and ineffective articles with promptness and politeness I would recomend them to any-one at all

Robina Brown
2015-10-16 03:49:58

Reliable and Trustworthy along with excellent Service

I am finding it very hard to criticize Magnamail,I have never had a problem with efficient service and after sales service.On line possibly more products on each page,but I don't find that a problem,Magnamail is the first I shop with on line because I feel their products are of good quality and if it is not what I expected I can return the item without a problem.I also enjoy patronizing a local Company,so we'll done Magnamail.

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