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Surprisingly good at Preston, Victoria.Friendly and helpful staff. They employ a womyn with downs syndrome I think, so very good work environment.Very competitive prices, much better than JB HiFi and Harvey Normans.

My other chair was getting old so I bought this one so I could sit comfortably in this chair when I am using my laptop or watching TV in my room.

I just wanted to share my dealings with Officeworks and how the customer service staff went above and beyond to assist me. They assisted with an online order. Gave me steps to help me repurchase form another store. Went out of their way to ensure I could get the stock on time when it came up unavailable. The care, follow up and support will not be forgotten and I will continue to shop here and online not just personally but now for my business needs too. Thank you to the customer service team!

I went to your Campbelltown office works branch this evening and was aknowleged by a female staff member Eden.She was extremely helpful and went out of her way to provide me with excellent customer service with a smile and made sure I found everything I needed. Eden is a huge asset to your Campbelltown store and she should be recognized by the store manager.Ronald Prasad Minto

They are good at the start of the school year with their sales.But when you order the school supplies they miss things.

Hi I just want to give Melanie from south Yarra a great review. Everything was going wrong in office works this day that I went in which was a few months ago. There were a lot of frustrated customers but Melanie handles the situation very promptly and professionally. On top of that she went above and beyond to help me with a predicament that seemed like an impossible task and when no one else was willing to go the extra yard in this unpredictable crazy day, she surprised me completely by suggesting solutions and then carrying out the task herself. It wasn’t an easy task and I can’t tell you how grateful I was. I wanted to buy her her favourite chocolates lol but she refused. She has the gun attitude of stuff only gets done if you do it yourself. She had a very personalised customer approach as in she could feel my anxiousness about not getting what I needed due to all the photo computer printers not working and in the end, after suggestions that other staff just found a reason not to help or be flexible she just stepped up and got the job done. I actually had declared defeat and was going to give up but she totally shocked me by rising higher with the pressure she was under. She handled and calmed other customers down too. One guy was getting super mad and frustrated and she had him so calm very quickly because she didn’t ignore him or treat him like a number. Thank you Melanie as I was so grateful and will not forget what you did under duress.also Melanie knows her stuff and is very quick to find solutions that others don’t and thinks on her feet,excellent multitasker

I would like to thank the staff at the Southport store for the replacement computer chair with absolutely no fuss or hassle.Brought a Washington High Back chair back in March 2018 and now just short of two years replacement was given.In fact anyone needing or wanting to purchase a computer chair, I can 100% recommend this brand and the warranty you will get you simply will not believe.The best purchase I have ever made.

I was very impressed with the excellent service I received from a young man named Jye at the Underwood store on Wednesday 14th August. I phoned during the day and asked some questions, he was very happy to verify stock levels and give me further information. I visited the store later that evening, asked a group of 3 boys if any of them were on earlier in the day because I had spoken to some-one... Jye instantly came to my aid and took me to the items I was enquiring about. Whilst viewing these items, he was extra helpful, he offered further suggestions, went out the back to look for items and gave me fantastic advice. I will return to this store because of the service given by this young man and I hope he is recognised for being such a wonderful asset to his team and the company.

If you have an issue, have a look at the bottom of your receipt: under 'Tell us what you think' you will find a web address. Go there. Rate your experience. Provide details of your issue (be polite, it may help). I soon got a call from my Officeworks store, a very nice call, to arrange to speak to someone instore. I brought the item with me. They fixed the problem on the spot. I agreed to provide a second feedback (on the team member's device) as that helped to close things off, and allowed me to say thanks. Boom. Now Officeworks has all the info about how to do better.

It was extremely nice of the Chirnside Park Store to send me a set of starter cartridges on Saturday morning since my HP OfficeJet Pro 6960 didn't come with any ink cartridges.