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4.4 / 640 reviews

David Jones Gift Card 10 Off May 2022

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David Jones Reviews

2020-04-30 09:04:00

David Jones Wollongong - Please Fix

I do like some of their stylish clothing options, particularly their ladies dresses, but I don't feel it's the same shopping experience as the old David Jones store from the former years.The store is now much smaller, and more difficult to access than previously. I must therefore enter the shopping complex rather than quickly entering and exiting as before.With their limited floor space, there comes limited clothing choice, and many items are repeated styles. It's difficult to find my size, where I always leave half empty handed, for example, with a jacket, and no trousers. A troublesome tiresome experience, I must admit.

David Anderson
2019-12-26 21:50:56

Excellent service!

I went to David Jones Westfield Doncaster 3 times trying to get the right size of a French Dressing Gown. Each person was polite and helpful. Nothing was too much trouble. On the third visit Lakshman telephone several David Jones stores showing the item and finally organised with a Sydney David Jones Store for me to buy the correct size there. I received excellent customer service and am very grateful.Robyn

Charlie Chatterjee
2019-12-01 04:52:23

So I Visited the Hornsby,Nsw store…

So I Visited the Hornsby,Nsw store today(1/12/2019) to buy some gift items for my friend’s wedding anniversary. At the beginning I was quite confused as in what to select because that store had a wide variety of items but my problem was solved by one of their courteous staff Dina who also provided excellent customer service. I Was amazed by the customer service provided by one of their staff Dina, she was extremely polite and helpful. Came up with good suggestions of gift items which were in my budget and also quite impressive. Was impressed by their soft skills. Will be back again.

2019-11-26 02:48:05

After 3 treacherous days of dealing…

After 3 treacherous days of dealing with rude and impatient staff, I decided to give it one last shot. Jennifer helped me from start to finish and was very thorough in the order process.Jennifer I want to personally thank you for actually making this a smooth process and displaying such professionalism. It was a breath of fresh air to receive such outstanding customer service and not make me feel like I was a bother.In contrast, I spoke to someone by the name of Renee at Hornsby who was very rude and impatient with me - she hung up on me without even letting me finish.

2019-11-24 04:32:49

Star employee

On Saturday afternoon November 16, I phoned the Market Street, Sydney store to enquire about a cushion that I wanted to buy on line. It appeared that the cushion was in stock but system would not take my order.I called the store to enquire if there was one actually in the store and was fortunate enough to speak to a delightful assistant called Sandeet from the Manchester department. Sandeet said that she could not locate the cushion at that time but offered to look for it.At 6.50 pm Saturday evening, Sandeet called to say she had found my long lost cushion and took my order.This to me is exceptional service!Sandeet you are a star ⭐️

Wendy Anderson
2019-10-22 07:37:38

What a great experience my mother and I…

What a great experience my mother and I had at the Chadstone David Jones store . We went to buy a TV and got amazing Instore and follow up service from John Nicholson.

2019-10-10 14:36:36

good shoe department

Friendly helpful service in the shoe department at DJ’s Chadstone

2019-10-03 10:50:05

Excellence in customer service

I was at the highpoint store earlier today and was served by Gabrielle at the Clinique counter. I just wanted to acknowledge her for her excellence in customer service where she went above and beyond not just for me but also for my children. She kept them entertained for me while I browsed products where she was very knowledgable and helpful and when I had left she chased me out as I had forgotten my card on the counter.

Mary Moses
2019-09-07 07:01:47

Well looked after in David Jones store…

Well looked after in David Jones store Toowong this afternoon by Dorna. Thankyou so much for your help with Coco Chanel perfumeMary

Anahit Ehteshami
2019-08-22 09:40:56

Positive experience

It was a positive shopping experience. DJ Staff were very nice and friendly especially Parmoun at Tom Ford was absolutely helpful and cheerful, I had problem making a decision first but with her help I could finally make up my mind and I am very happy with my purchase.

Shelly Jee
2019-04-10 05:20:29

had a pleasant experience

had a pleasant experience, however all the perfumes made me quite nauseous whilst shopping today

Stephen O’Keefe
2018-11-24 11:16:55

Went into your store today to purchase…

Went into your store today to purchase some fragrance.The fragrance department for men was ver disorganised, not well set out and was very hard to find anything. It appears that your main emphasis is on female perfumes.The male stock was very limited and not well set out at all.The staff didn’t know what we were looking for and when we were shown to a section the stock levels were appalling.We left unsatisfied, frustrated and have decided that we will not be returning to that section.I have worked in retail for 16 years and have to say that this experience has been very disappointing.RegardsStephen O’KeefeSolutions 4 Life

2017-06-02 23:54:36

Sales shopping.

I popped in for a gift in my lunch hour, it happened to be the first day of the sale which I then thought would be carnage. Everything was organised and tidy, friendly assistants still offered help. An overall good experience. Thank you

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