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4.4 / 27 reviews

Catch Of The Day Bonds May 2022

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BONDS Reviews

2020-04-24 22:47:05

Love love love the baby zippys

Love love love the baby zippys! My bub sleeps in them and they are so easy to change his nappy at night time.

Caitlin Gardner
2020-04-21 21:47:20

Not so environmental and sizing is whack

I have always been a bonds costumer but lately I’ve been disappointed.I placed an order and realised I’d somehow forgotten to add in a top so I quickly bought it and emailed them asking if it could be put in the same package to minimise plastic waste. It was bought with the same name, addresss and payment method. They said no and then I received 2 plastic wrapped parcels on the same day? Big companies need to do their part particularly with the SMALL THINGS. This was just a bit ridiculous?Also disappointed with the sizing. I am a slim tall build and their M long sleeved top was baggy with short sleeves? I also tried to get one of their nursing bras when feeding my son and they only cater to smaller (up to D) sizes which makes no sense seeing as nursing mums have bigger breasts than usual.

2020-03-25 13:42:40

Every year on my birthday

Every year on my birthday, Bonds gives me a $10 gift card. This means that I get at least 1 gift for my birthday. Thank you Bonds, for making it better.

2020-03-02 07:02:04

I love BONDS

I love BONDS, I'm not sure whats going on with latest reviews but I always recieve my orders within a week and I'm in a more rural area. I think people need to take into account how the bushfires and recent wordly issues have been affecting logistics and delivery worldwide. I will remain a BONDS customer and love the new baby patterns rolling out!

2019-10-20 08:13:29

I ordered a swimsuit on line

I ordered a swimsuit on line. It arrived quite quickly and sadly it didn't fit me well.However when I followed all the prompts that came with the parcel and printed out and sent the return slip (free postage) with the bathers I was refunded before they even arrrived at their destination!.I don't think I have ever had such good customer service!Very impressed

2019-06-30 23:47:27


I went into the Burwood Sydney store with my daughter in law and received terrible customer service. I’ve outlined what happened and sent the complaint to Bonds and have sent another reminder as I have received no follow up. I was on holiday in Sydney and usually always go to this store but after what has happened will not be returning. I expected a follow up promptly as it was a complaint and still nothing and it is now 10 days ago. Very poor service from both the shops assistant and now customer service. 00655683 is my reference number if any Bonds employee wishes to investigate. I’m not holding my breath. Lesli.I have since been contacted by Bonds Customer Service and they were very concerned to hear my complaint. They have since responded and were proactive trying to rectify what has happened. Thank you to Samantha from Bonds.

Chloe Fairfull
2019-06-21 20:44:41

Zippys are brilliant

Zippys are brilliant and so easy with two Zips and quirky designs love them!!

2019-04-14 07:04:18

Unsuitable change room

The product is good but i don't think a curtain change room is suitable for a place that sale underwear. Some kids just randomly open the curtain while I was changing and it makes me felt unsafe and very uncomfortable.

Terrance R.
2019-02-05 14:20:49

Quick delivery

I recently placed 2 orders with multiple items and everything arrived without a hitch.I had to reach out initially for tracking because it didn't come with the order even though I provided my email.Overall a good experience.

2018-12-30 22:03:01

I would recommend ordering from Bonds.

While the shipping is not as fast as other companies as Bonds items usually arrive a week and a half after ordering, their customer service is not bad. My clothing comes exactly as how they looked in the picture. Never had any issues. Bonds are also generous to their members by giving them 20% off every full priced item all the time.

shani fernando
2018-10-11 01:04:43

Very Quick Delivery

Ordered baby wander suits on Friday and the clothes were delivered on following Thursday. So less than 1 week. I only saw the online reviews after I made the order and was worried. But the clothes came well on time. Thank you Bonds. Keep this up and hope you get a good online reputation.

2018-03-31 13:11:47

Great return policy

I have shopped bonds online for years and have never had an issue. Free returns policy is great. I love the baby and kids range. So much easier to purchase online than having to go shopping with 2 little ones. Kids clothing prices are very competitive.

Melanie Hatzi
2017-11-06 22:59:42

All in all good, however...

Have purchased and returned things that were the wrong size and got a fast turn around. However when one of the baby wondersuits got a hole near the zip after one use I had contacted customer service and the turn around was 5-7 weeks for a new one was extremely disappointed

2017-09-20 00:23:59

Amazing returns policy

Amazing returns policy! I purchased a number of items, some of which were the wrong size and needed to be returned. Talk about hassle-free returns! All I had to do was complete the online returns request, re-package the items in the satchel they arrived in, affix the returns label and post back. I even received the refund before Bonds had received the goods back! Fantastic!!!

Bree Fitzgerald
2017-08-18 01:00:12

The best customer service of any …

The best customer service of any company I have ever dealt with!!! Andrea was incredibly helpful when I received the wrong item.

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