Beware when getting an annex from this mob. We ordered an annex and expected it to be a simple thing ,you get the annex and you use it. Was fine the first time we set it up but this year we had hell to pay. A strong wind came through the park filled the awning with water and it fell in with the weight. Sure these things happen but my complaint is when I rang the company I was told I needed to buy guide ropes, pole supports to keep them secure at the base ( I made some after the experience of the first year ). Oh and you need guide ropes ,and you need a slide in housing for the top of the interior poles as well. We need 3 roof trusses not the 2 supplied and the heavy duty one,s at that. So, why when you get an annex do you not get all these as part of the puzzle. It ruin our holiday as we had to put up with it as it was for the next 2 weeks.. So if you get one of these then ask what you get so you can make sure you have the best annex for your dollar. Danny from Australia wide annex rand me and offer to supply the hardware that is damaged. Tried to get in touch with Danny and no luck ,instead I got onto someone else that was shocked to hear Danny was going to do what he offered and told me that is not on ,we ( our insurance ) have to pay $720 to fix their design fault. These things should have been included if they now are needed. I would not suggest this company to anyone .